Community


Option to have the toolbar at the bottom of the remote window

Johnny Fedup, User (Posts: 3)
Sep 14, 2019 7:18:34 am EDT
Support level: Free or trial
Nowadays more and more applications utilize the TitleBar area of Windows – e.g. the tabs in most browsers – so it's a bit of a pain having the toolbar drop-down whenever you try to sel ect anything near it. It's far less common to need to select anything near the bottom of the screen, so it seems like a more logical place to have the toolbar pop up fr om.

P.S. I've posted here under a different username in the past, but password recovery didn't recognize that name or the email address where I received notifications. That was my Yahoo account, so was that once a social login option that's been removed for some reason?
Pauline, Support (Posts: 2886)
Sep 16, 2019 12:33:05 pm EDT
Hello Johnny,

Thank you for your message.

Unfortunately, we do not plan to change the location of the toolbar. However, we might implement a feature that will allow dragging/relocating the toolbar to another edge of the screen in our future updates.

There are currently few options available for the social media login: google account, twitter and facebook. Could you please let me know what's the email address that you cannot log into, so we could look into this? You can send the email address to support@remoteutilities.com if you don't want to share it here.

Looking forward to your reply.
Johnny Fedup, User (Posts: 3)
Sep 16, 2019 2:47:48 pm EDT
Support level: Free or trial

Polina Krasnoborceva wrote:

we might implement a feature that will allow dragging/relocating the toolbar to another edge of the screen in our future updates.

Thanks Polina,

That's all I'm asking for, hence the word 'Option'. :)

I've just figured out the username issue: I'd previously logged in using an alternative google account but gave my Yahoo address for the registration. I have no idea why I did that, other than to confuse my future self… d'oh! :)
Pauline, Support (Posts: 2886)
Sep 16, 2019 5:04:12 pm EDT
Hello Johnny,

I'm glad to hear you have figured out the issue!

Please do not hesitate to post another message if you have more questions.

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