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How can you remotely query to find out...

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How can you remotely query to find out on machines the RUT-Host if you have installed it with some other app?
Hello,

I've moved the message to a new topic.
In order to check the availability of Host on machines in a local network, use the Scan for RUT-hosts command.
Support level: Free or trial
I know this guy I think he is stating how could you across the Internet with a RMM query for the remote id after it is remotely installed not with the viewer since there is no access the the lan.
There are only two ways to find out the Internet ID of the Host:

1. By being physically present at the Host machine and looking into the Host settings

2. By using "Generate ID and send via email.." option during MSI configuration. When the Host is configured with that option, it will send an email with the ID once it is installed/run.

Hope that helps.  

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