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Mouse colour

giovanni neri, User (Posts: 3)

Apr 14, 2021 4:54:57 am EDT

Version 7.0.0.3 - Windows 10 professional full upgrade. - If the mouse colour is changed windows10 changes its colour according to the background colour. This doesn't happen in the remote PC so if the background is black the mouse position cannot be detected anymore.

Pauline, Support (Posts: 2830)

Apr 14, 2021 6:00:20 pm EDT

Hello Giovanni,

Thank you for your message.

Am I right in assuming that you have your mouse cursor set to Inverted colors in the Ease of Access -> Mouse pointer settings window?

Looking forward to your reply.

giovanni neri, User (Posts: 3)

Apr 15, 2021 2:15:08 am EDT

Support level: Free or trial

Polina wrote:

forward

Correct. This is necessary when you have programs with white background which prevents detecting the mouse position. So?

Edited:giovanni neri - Apr 15, 2021 2:23:04 am EDT

giovanni neri, User (Posts: 3)

Apr 15, 2021 3:17:16 am EDT

Support level: Free or trial

I have received an email but I have received no answer to my qeìuestion

Pauline, Support (Posts: 2830)

Apr 15, 2021 4:45:49 pm EDT

Hello Giovanni,

Thank you for the clarification.

Unfortunately, Remote Utilities does not support inverted colors for a mouse cursor yet. However, I'll forward this feature request to our development department for a review to see if we can add this feature in our future updates. Sorry if this makes the program less useful for you.

I have received an email but I have received no answer to my qeìuestion

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