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Authorization on Android

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Paul Starbrook, User (Posts: 6)
Aug 26, 2014 12:03:32 pm EDT
Support level: Free or trial
I have the Android version installed and have correctly entered the Partner ID but it then asks me for Authorization! What is Authorization on Android?

I have tried the user name and password that I use (and that I can log in with) on Windows but I can't see anywhere where I can add/edit one for the Android authorisation.

TIA
Anton Kalugin, User (Posts: 209)
Aug 26, 2014 12:58:08 pm EDT
Support level: Free or trial
Hello Paul,

Thank you for your message.

Authorization means Password. Right now mobile viewer does not suppot User/Password type of authoruzation. Only password is supported right now.

You can set up that password on Host if you right-click on the Host icon in the system tray -> settings for Host -> Settings for host -> Security -> Change password.

Looking forward to your reply.
Paul Starbrook, User (Posts: 6)
Aug 26, 2014 1:02:25 pm EDT
Support level: Free or trial

Anton Kalugin wrote:
Hello Paul,



Thank you for your message.



Authorization means Password. Right now mobile viewer does not suppot User/Password type of authoruzation. Only password is supported right now.



You can set up that password on Host if you right-click on the Host icon in the system tray -> settings for Host -> Settings for host -> Security -> Change password.



Looking forward to your reply.

Even more confused now!!!  I enter the Partner ID and then I click 'Connect' it asks me for a Password!  What do I enter there?

Cheers
Anton Kalugin, User (Posts: 209)
Aug 26, 2014 1:21:59 pm EDT
Support level: Free or trial
Paul,

You should enter the password for this Host  
Paul Starbrook, User (Posts: 6)
Aug 26, 2014 1:51:16 pm EDT
Support level: Free or trial

Anton Kalugin wrote:
Paul,



You should enter the password for this Host  

Ah, I see what you mean now, not one of the 'user login passwords' but the main security password.  I now have it working, thanks!
Anton Kalugin, User (Posts: 209)
Oct 27, 2014 9:56:25 am EDT
Support level: Free or trial
Hello Paul,

We are glad to inform you that the new version for mobile devices is now available!
Here you can read more about it.
Here you can find download links.

* Website time zone: America/New_York (UTC -5)