john kumpf's community posts

Gah, it's gotten worse!

I looked up agent.exe at VirusTotal today.

13 detections.

I up-voted it, so now it has 4 up-votes, zero down.  But still.

Some have "RemoteUtilities" right in the name of the detection. What's up with that?
I mean, if they know exactly what program it is, why are they blocking it?

I suppose it's always possible that some malicious folk is trying to use the
RemoteUtilities agent to spy on their machine.
But agent requires user intervention before someone can do that, so, what gives?

The reason i looked this up is that Chrome would not let someone download it.

The VirusTotal report is at https://www.virustotal.com/en/file/00ac7713d4eb20fcf58c61d827c84105b979fef83a127d7e­f1799bb322f8c26a/analysis/

Here's it's header (I had trouble posting the entire report in here):

SHA256:          00ac7713d4eb20fcf58c61d827c84105b979fef83a127d7ef1799bb322f8c26a
File name:       agent.exe
Detection ratio: 13 / 55
Analysis date:   2014-12-08 13:53:17 UTC ( 4 days, 7 hours ago ) 

Maybe this is in v6 beta already, but if not, might i suggest that instead of producing

"Exception EThread in module rutserv.exe at 000d20cc - Handle invalid"

Maybe your software could detect that Host is already running and popup an informative message similar to Conrad's response here?

I asked whether they can "run" together. I just tried stopping Host, and running agent, and that worked. So it appears you do not need to uninstall Host, just stop it.

Firefox silently did not download agent.exe file from https://www.remoteutilities.com/download/

The link to the file was: [censored]

I had to do "Show all downloads" to see this error message.

The error message was:

Blocked: may contain a virus or spyware

I worked around this problem by reading this article:

https://www.ghacks.net/2014/11/19/bypass-firefoxs-blocked-may-contain-a-virus-or-spyware-message/

What i did: in firefox

Type "about:config" in address bar (without the quotes); hit return.
Click the "I'll be careful, I promise!" button.
Type "safe" into the search box (without the quotes).
Double click the item "browser.safebrowsing.malware.enabled" to turn it from true to false.

Then i was able to download the agent.exe program.

Is it possible to run "Host" and "Agent" simultaneously on the same PC?  I got this error while trying to run agent.exe on a PC already running Host.  Windows 7.

thank you.  I think you have a great product.  And a great price.  Well, free so far, but i'll probably wind up buying a license.  And i have a someone who needs Mac viewing.

Any thoughts of creating an apple mac osx version?