g internetnono's community posts
File transfer: can not open folder RTU version 7.0.0.01
g internetnono,
User (Posts: 2)
Mar 20, 2021 8:56:48 am EDT
Support level: Free or trial
Since Viewer version 7.0.01 file transfer doesn't work anymore (using Internet ID connection). The File taransfer window shows OK, at left the local folders, at the right just blanks whith popup message 'Can not open folder'. Entering a drive letter and folder name gives no result. So I cannot use File Transfer.
After update to version 7.0.0.1 no connection or very slow
g v aggelen,
User (Posts: 2)
Mar 20, 2021 4:02:22 am EDT
Support level: Free or trial
Hello,
After updating to version 7.0.0.1 I got my new license key. But connecting to my hosts is hardly possible. I work with Internet ID-connection.
First I see a world map with message 'Please wait connecting to ...'. Apparently this is new functionality in version 7?
For one host this screen remains, and I cannot get out it other than frequently hitting Ctrl Alt Del, Task manager and hoping I can hit the ‘Disconnect’ option for the host in RTU Viewer.
For other hosts it seems I need to enter Esc or Enter before it shows the hosts lock screen. However the window is in small (normal view), where in version 6 the window was always in full screen (the mode in which I worked in previous session). When I want to change to full screen, then RTU Viewer first remains in normal view. After selecting full screen fort the 2nd time it changes to full screen.
Then I can log in and work on my host, however RTU Viewer is very very slow! This was not in version 6.
If I want to quit working, disconnecting works ok. However closing RTU Viewer leads to some error message about ‘not able to create ….’, which I can choose to send or close. However after closing I can click to close RTU Viewer again, but it then shows the same message again. I can only close RTU Viewer via Ctrl Alt Del and end process. I cannot believe this is meant to be the normal procedure.
Can you please improve the RTU Viewer so I can connect to and work on my hosts again more fluently, and also close the viewer in normal way?
Thank you
After updating to version 7.0.0.1 I got my new license key. But connecting to my hosts is hardly possible. I work with Internet ID-connection.
First I see a world map with message 'Please wait connecting to ...'. Apparently this is new functionality in version 7?
For one host this screen remains, and I cannot get out it other than frequently hitting Ctrl Alt Del, Task manager and hoping I can hit the ‘Disconnect’ option for the host in RTU Viewer.
For other hosts it seems I need to enter Esc or Enter before it shows the hosts lock screen. However the window is in small (normal view), where in version 6 the window was always in full screen (the mode in which I worked in previous session). When I want to change to full screen, then RTU Viewer first remains in normal view. After selecting full screen fort the 2nd time it changes to full screen.
Then I can log in and work on my host, however RTU Viewer is very very slow! This was not in version 6.
If I want to quit working, disconnecting works ok. However closing RTU Viewer leads to some error message about ‘not able to create ….’, which I can choose to send or close. However after closing I can click to close RTU Viewer again, but it then shows the same message again. I can only close RTU Viewer via Ctrl Alt Del and end process. I cannot believe this is meant to be the normal procedure.
Can you please improve the RTU Viewer so I can connect to and work on my hosts again more fluently, and also close the viewer in normal way?
Thank you