Scott Noyes's community posts


Google Authenticator app susceptible to malware attacks

Scott Noyes, User (Posts: 4)
Apr 01, 2020 10:24:11 am EDT
Support level: Free or trial
I have been using the Google Authenticator app to connect using the 2-step verification option. With reports that Google Authenticator app is susceptible to malware attacks, is there an alternative app or safety measure to activate? The info Ive read, the exploit can take over the phone/apps & read data.. I would rather remove this app ASAP if there is other options.
thanks
Scott

two step authentication problem

Scott Noyes, User (Posts: 4)
Mar 23, 2019 4:10:37 pm EDT
Support level: Free or trial
Using latest host and viewer & google authenticator. Was thrilled to see RU now supports 2-SV. But I had to keep entering the the codes 5-10 times to get it setup, keep says bad code/password. Then it took me just as many times to get logged back in. I thought at first it was a "time" issue, but I set both the machines I was having trouble getting setup with to the same time as my phone..  I finally got in to both and turned 2-step back off..
Any hints or suggestions?
thanks,

trouble with agent 6.10.exe

Scott Noyes, User (Posts: 4)
Jan 24, 2019 9:39:38 am EST
Support level: Free or trial
I found the problem, I have secondary log-on disabled on my personal workstation. Agent requires it.
please disregard.

trouble with agent 6.10.exe

Scott Noyes, User (Posts: 4)
Jan 24, 2019 8:55:57 am EST
Support level: Free or trial
Is the latest version of Agent not compatible with window 7 64bit Pro? I tried it on my personal machine before updating link on my website. It tries to run, but never does anything. I have the host6.10.msi installed and if I leave host running, agent reports end host before running agent. I STOP host and run agent as administrator, nothing ever happens.. rebooted computer, same results. Appears to run fine on Windows X pro 64 bit test box. thanks in advance