Allan Hall's community posts


Norton always blocks

Allan Hall, User (Posts: 43)
Jun 19, 2017 1:57:36 pm EDT
I do not know the specifics of version and product, all I can tell you is that the customers had Norton and the fix was always the same, to have them click something like Options or More Options and then Run Anyway.

Allan

Norton always blocks

Allan Hall, User (Posts: 43)
Jun 15, 2017 2:40:19 pm EDT
Latest host and remote, several different Norton programs, they always seem to catch it and stop it. I have the user select Actions or sometimes More Actions and then Run Anyway and it works. Just a little confusing and worrisome for the clients.

mac viewer?

Allan Hall, User (Posts: 43)
May 03, 2017 10:44:12 am EDT
I am writing this on a MacBook Pro and I have Remote Utilities viewer installed under VirtualBox on Windows 7 Pro. This works fine for when I need to work on my Mac and still use RU. I would have thought that any tech using RU would have the capability of installing Windows on a Mac but maybe I am wrong.

I would be MUCH more interested in a RU host for Mac as that would give me something I can not do now. I am also looking forward to improvements to the iOS version.