Philip Peffers's community posts


[Resolved] Host shows online but goes offline when clicked

Philip Peffers, User (Posts: 1)
Feb 23, 2022 12:33:42 pm EST
Support level: Free or trial
I have a similar issue....

My hosts are on version 6.10.10.0 and my viewer is also 6.10.10.0.  I can remote into both devices, but when I try to use one device to remote to the other, it shows ONLINE but immediately changes to OFFLINE and will not connect.

So, from a 3rd computer, I can remote onto computer A and B (at the same time) but I can NOT get computer A to remote onto Computer B.  It shows it is ONLINE, but as soon as I try and connect it switches to OFFLINE, and says Unable to connect Attempts left: 5....etc.  After a minute or two, the computer will show ONLINE again...

This connection has worked in the past without an issue, so this just seemed to "happen"....

I have:
flushed the DNS
turned off the IPv6 ability
rebooted
removed completely viewer
reinstalled the viewer

and still have had no luck.

Any help is greatly appreciated.

Phil

(I did notice that the Viewer says "Trial Version 31 days left", which is the same count it gave me yesterday...)
Edited:Philip Peffers - Feb 23, 2022 12:43:23 pm EST