Carlos Thomas's community posts
Close To Tray
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 5:01:20 pm EDT
Support level: Pro
OK - sorry about that - didn't realize it did so. Thanks for your quick reply! Keep up the good work! You may lock this thread now.
Close To Tray
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 4:06:27 pm EDT
Support level: Pro
Hi there. Great work so far - keep it up! Hoping to see a "close to tray" option later on. The minimize to tray is very useful, but sometimes I forget and hit close when connected and then have to start over. Maybe in the pipeline?
On that note, there was a suggestion by another user about a roadmap. While there are a number of features that we'd like to see, there are probably some that are a priority for your team currently. Maybe as another option - aside fr om specifying which areas you're focusing on now - you could have a thread wh ere persons voice the features they'd like, then run a poll to see which one customers would want you to work on most. Then you prioritize that alongside what you're working on. Just a thought.
On that note, there was a suggestion by another user about a roadmap. While there are a number of features that we'd like to see, there are probably some that are a priority for your team currently. Maybe as another option - aside fr om specifying which areas you're focusing on now - you could have a thread wh ere persons voice the features they'd like, then run a poll to see which one customers would want you to work on most. Then you prioritize that alongside what you're working on. Just a thought.
Remote Keyboard Priority
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 10:50:37 am EDT
Support level: Pro
All keys function fine - but I was unable to type regular text without holding SHIFT on my end due to CAPS LOCK being on at the remote end. Originally this was found out when setting a password - I just checked it again within a text document and realize that turning on the CAPS LOCK on my end effectively turns it off on the other end. Strangely though, when I was putting in the password and holding SHIFT from my end it was still putting in capital letters. Not sure why. Is there a way to bind the keyboards at both ends or give the priority to mine? By binding I mean ensuring that whichever lock keys (caps, scroll, num) would synchronize on both machines.
Thanks again for your quick response. Looking forward to hearing back from you.
Thanks again for your quick response. Looking forward to hearing back from you.
session logs
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 4:52:04 am EDT
Support level: Pro
Hi there. Seeing that this is in the pipeline and wondering if there's any update on this so far? Having the logs for each outgoing connection - and the possibility to attach notes - would be great for billing purposes.
Remote Keyboard Priority
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 4:46:59 am EDT
Support level: Pro
Hi there. Apologies for the multiple threads - need to separate the issues and requests. Again - thanks for the work you've done so far - keep it up! Excellent product!
So I noticed connecting from a W7 desktop to a W7 laptop that the remote keyboard takes priority even when you lock remote input. The "CAPS LOCK" key was on remotely and nothing I did locally would override it. Any thoughts on how this could be fixed? Am I overlooking an option?
So I noticed connecting from a W7 desktop to a W7 laptop that the remote keyboard takes priority even when you lock remote input. The "CAPS LOCK" key was on remotely and nothing I did locally would override it. Any thoughts on how this could be fixed? Am I overlooking an option?
Windows 8/10 Black Screen Not Working
Carlos Thomas,
User (Posts: 19)
Jun 01, 2018 4:43:36 am EDT
Support level: Pro
Thanks again for the info. Will test and get back to you.
*EDIT*
Legacy capture mode did not work on the Atom netbook with W10. Will do testing on the tablet and on the desktop then post back the results.
*EDIT*
Tested on Microsoft Surface Pro with Windows 8 Pro / i5 CPU. Same issue as with Asus X205T with Windows 10 Home / Atom CPU. Pushes system back to login/lock screen and doesn't turn black at all. Will test with a desktop running Win8/10 between now and next week and post the findings.
*EDIT*
Legacy capture mode did not work on the Atom netbook with W10. Will do testing on the tablet and on the desktop then post back the results.
*EDIT*
Tested on Microsoft Surface Pro with Windows 8 Pro / i5 CPU. Same issue as with Asus X205T with Windows 10 Home / Atom CPU. Pushes system back to login/lock screen and doesn't turn black at all. Will test with a desktop running Win8/10 between now and next week and post the findings.
Edited:Carlos Thomas - Jun 01, 2018 3:52:03 pm EDT
Windows 8/10 Black Screen Not Working
Carlos Thomas,
User (Posts: 19)
May 31, 2018 10:26:45 pm EDT
Support level: Pro
OK - thanks for the feedback. The netbook is using an Atom processor so when I test on an i5 tablet and a regular Win10 desktop I'll post back the findings. Keep up the good work!
Windows 8/10 Black Screen Not Working
Carlos Thomas,
User (Posts: 19)
May 31, 2018 9:01:55 am EDT
Support level: Pro
Good morning. Thanks for the quick reply. The system in use is a netbook running Windows 10. I can test on a tablet and a desktop if you like and post back the results.
Conrad wrote:
Hello Carlos,
Thank you for your post.This might depend on what device is on the remote (Host) side. Is it a desktop PC or a laptop/tablet?This feature seems to work in Windows 7 but in 8/10 using the option basically throws you back to the login screen.
Windows 8/10 Black Screen Not Working
Carlos Thomas,
User (Posts: 19)
May 30, 2018 10:30:09 pm EDT
Support level: Pro
Good night. First off, thanks for this GREAT software! Keep up the good work!
Second - this is not related to the other post in the sticky. This is for the option to blank/black the screen and lock input. This feature seems to work in Windows 7 but in 8/10 using the option basically throws you back to the login screen. I can replicate the issue and record/upload if you like. If it's known then please have it fixed when you get to it. Thank you.
Second - this is not related to the other post in the sticky. This is for the option to blank/black the screen and lock input. This feature seems to work in Windows 7 but in 8/10 using the option basically throws you back to the login screen. I can replicate the issue and record/upload if you like. If it's known then please have it fixed when you get to it. Thank you.