Brian O'Neill's community posts


Constant Disconnecting

Brian O'Neill, User (Posts: 4)
Sep 22, 2018 10:57:21 am EDT
Support level: Free or trial
So this is still a problem even with both computers updated with the most recent 6.9.1.0 version.
I just emailed the log file from yesterday. Hopefully you can assist.
I would have just uploaded it here but I cannot upload files other than image files AFAICT.

Chromebook

Brian O'Neill, User (Posts: 4)
Sep 15, 2018 3:18:01 pm EDT
Support level: Free or trial
Consider this a post requesting Chromebook app or web access which would work on a Chromebook.

Constant Disconnecting

Brian O'Neill, User (Posts: 4)
Sep 12, 2018 3:23:19 pm EDT
Support level: Free or trial
I found a fix for my own problem! Still, maybe posting this may help someone else...

The Host was Current version: 6.8.0.1 whereas the Viewer was Version 6.9.1.0 Beta 1. As soon as I updated the Host to the most recent Beta version, it has stopped disconnecting me.

Constant Disconnecting

Brian O'Neill, User (Posts: 4)
Sep 12, 2018 10:59:58 am EDT
Support level: Free or trial
I have what should be the simplest setup: I connect from my work PC running Windows 10 to my home PC running Windows 10. When connected every 10-15 minutes I get the attached error and it disconnects. This is especially frustrating since I stream music from my home PC which constantly interrupts it.

I didn't have this problem with the product that rhymes with Beam Screwer. I was hoping your product would be a good replacement for them since they have decided that they want to call their free users liars and make us jump through hoops and still not be able to use their product, but it looks like I will have to keep searching if these disconnects keep occurring.
Edited:Brian O'Neill - Sep 12, 2018 11:02:40 am EDT