asdffdsa's community posts


can i have remote user run the agent, once i am in, install the host

asdffdsa, User (Posts: 41)
Mar 19, 2021 2:23:57 pm EDT
Support level: Starter
thanks, i found that feature and not working...

maybe it is just me but since upgrading to 7.x, i find RU much more problematic.

can i have remote user run the agent, once i am in, install the host

asdffdsa, User (Posts: 41)
Mar 19, 2021 11:58:22 am EDT
Support level: Starter
hello and thanks,
i have users that do not have the administrator passwords for the windows computer.
and i need to install the host.

can i do this?
1. have user run the agent, not requiring to enter the administrator password.
2. once i am in, install the host, which would require the the administrator password.

thanks,
david

rdp, each time i connect via rdp, RU modifies the .rdp file

asdffdsa, User (Posts: 41)
Jan 05, 2020 4:11:21 pm EST
Support level: Starter
thanks much

keep getting logged out of forum

asdffdsa, User (Posts: 41)
Jan 03, 2020 2:40:22 pm EST
Support level: Starter
normally, i never enable 'remember me' but on this forum it seems to be working.
but that is not important.

more importantly, i posted to the forum and opened a ticket about RU modifying the .rdp before connection.
please, can you help me with that post and ticket but for so far no repsonse?
thanks

thanks,

keep getting logged out of forum

asdffdsa, User (Posts: 41)
Jan 02, 2020 11:19:18 am EST
Support level: Starter
hello,
i am still getting logged out.
at first, i thought that perhaps my firefox ad blockers might be causing a problem but i am always logged into 8+ websites 24x7. some sites do auto-log out users after a period of inactivity.
so i disabled all blockers for your website and i still get auto-logged out.
then i tried microsoft edge, which has no blockers or addons, and i am still getting auto-logged out.
thanks

keep getting logged out of forum

asdffdsa, User (Posts: 41)
Jan 01, 2020 5:46:48 pm EST
Support level: Starter
hello,
i keep geting logged out of the forum after a short period of time.
is this a bug in the forum software or what?

very frustrating,

thanks,
david

need simple link to latest host and agent

asdffdsa, User (Posts: 41)
Jan 01, 2020 2:59:53 pm EST
Support level: Starter
thanks.

now if there was a short url for each, that would be perfect

need simple link to latest host and agent

asdffdsa, User (Posts: 41)
Jan 01, 2020 12:28:56 pm EST
Support level: Starter
hello, i am a long time free user and just today i decided to become a paid customer.
as an aside, the rdp over internet is the main reason i purchased the your software., great feature.

my feature request is to have a link that always points to the latest host and agents.
so that i can email the link to a customer or quickly speak to them on the phone.

as of now, i have to tell the customer to goto your website, click download, click windows, click download host and get a lame dropdownbox, and tell customer which of the three links to select.

if i want to email customer a link, it would look like
https://www.remoteutilities.com/download/host6.10.exe

you need to add a link such as WITHOUT the version for the lastet version and a SHORT url such as
rut.com/host
and
rut.com/agent

thanks,
david

rdp, each time i connect via rdp, RU modifies the .rdp file

david netlzon, User (Posts: 41)
Jan 01, 2020 11:24:03 am EST
Support level: Starter
hello and thanks for the good software.

my problem is that each time i connect via rdp, the RU viewer modifies the .rdp file.
for example, i want to have this to the .rdp file
smart sizing:i:1
so i manually add it to the .rdp
but when i connect again, the viewer deletes that from the .rdp

please advise?
thanks much,
david

RDP using custom port other than 3389

david netlzon, User (Posts: 41)
Mar 14, 2019 5:30:07 pm EDT
Support level: Starter
please ignore my port, I figured it out.
thanks