Mike Quigley's community posts


Show screen to agent

Mike Quigley, User (Posts: 3)
Aug 25, 2019 10:50:33 am EDT
Support level: Free or trial
Hi folks,
has there been any progress on this feature of "Switching sides".
I too would like the facility to permit the host being supported by me, to access my machine at times during the support session.

Thanks,
Mike

One-Click configuration question

Mike Quigley, User (Posts: 3)
Apr 04, 2019 5:38:48 pm EDT
Support level: Free or trial
Thanks Polina,
that is fantastic...... so simple!

looking forward to learning more..

regards,
Mike

One-Click configuration question

Mike Quigley, User (Posts: 3)
Apr 04, 2019 10:42:54 am EDT
Support level: Free or trial
Hi folks,
obviously a newbie, so please be gentle! :-) :-)

Question is:   If I use Viewer to configure the .EXE file for the One-Click Host install on PC -A... can I use the very same .EXE file to install to PC-B, and PC-C etc.....  or must I set up a new one every time?   (I would guess that I would need to set up a new one)

thanks,
Mike