Conrad Sallian's community posts

Hello,

This is a Windows feature called "Interactive services detection". Looks like you have this feature enabled on your computer.

https://blogs.msdn.microsoft.com/patricka/2011/03/14/troubleshooting-interactive-services-detection/

Steve, I've sent a link to download old installer via email. Let me know if it helps.

Hello,

Could you please show us a screenshot of the message? You can also send it via email to support@remote-utilities.com , just refer to this forum thread.

Thanks.

Update on this issue - Malwarebytes rep says the issue should be fixed in their next database update:
https://forums.malwarebytes.org/topic/179483-false-positive/

Hello Scott,

Thank you for your message. The limitation applies to all your address books in the Viewer. If the the number of records across all of your open address books is more than 10, the Viewer will show the warning message.

Hi Marv,

Thank you for the report. We'll make sure the issue is fixed as soon as possible.

Hello Steve,

Here is how to manually fix the installer issue in Windows 10.

1. First you need to locate the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion­\Uninstall . More info.

2. Find Remote Utilities GUID under that key node and delete the RU GUID. The list of RU GUIDs for all versions is available here.  You probably need the one for version 5.6.0.6.

Hope that helps.

Hello Aaron,

The tunneling capabilities are only for RDP. But I will add this suggestion to our wish list.

Thank you.

Hello,

Thank you for your message.

Since we'll need to ask you to send the log files, I will convert this topic to a support ticket. You will receive a message from our support soon.

Hi George,

Thank you for the input. We will review all current suggestions related to idle/lock/logoff mentioned in different topics here on the forum and in support tickets. Instead of implementing them gradually one by one we'll most likely implement them all in one of the future releases, since they are closely related.