Conrad Sallian's community posts

Hello Jamie,

On the remote side (Host) please enable the "Use legacy capture mode" in Settings for Host -> Options. Let me know if that fixes the issue.

Thank you.

Hello Michael,

I've added this feature suggestion to our roadmap. We'll implement it either in the form of a hotkey, or menu on the toolbar, or both. We'll see.

Thank you.

Hi Michael,

In order to do that you need to build the one-click installer with the following options:

On step 2

https://www.remoteutilities.com/images/forum/topic489_1.png

On step 3

https://www.remoteutilities.com/images/forum/topic489_21.png

https://www.remoteutilities.com/images/forum/topic489_2.png

On step 4

https://www.remoteutilities.com/images/forum/topic489_3.png

This build will update the Host to the latest version, but the ID, password and other Host settings will remain the same. Also, no notifications to the user will be shown other than standard Windows message about whether the user wants to run such-and-such executable.

I moved the topic to feature requests.

The auto-update is a complicated topic that needs to be dealt with care. We will certainly be improving the update process in the future and using RU Server as a central "coordinating hub" is a good idea. Thanks!

Ok, let us know if the problem manifests itself again and we'll think how to go about it further. We couldn't reproduce it ourselves, unfortunately.

Ok. So, getting to the beginning of this thread, do the two callback connections work as they should now?

Hello Larry,

I finally ended up restarting the computer to fix everything.

So which of the issues is currently there? Or did the [Host] restart fix them all?

Version 6.3.0.3. with CAD fix is now available for download.

Hi Larry,

Thanks for the information. We'll try to reproduce the issue and see what might be happening.

Hello,

Thank you for your question.

By default, the remote user always retains control over the mouse cursor and keyboard input unless the admin/tech disables it on the Viewer side by using the Lock host's mouse and keyboard option.

In addition, there is an option that when enabled allows the remote user to close the session regardless. It's called Notification panel.

Hope that helps.