Conrad Sallian's community posts


If I purchase an Enterprise Licence Do I get Quick Connect ?

Conrad Sallian, Support (Posts: 3074)
Jan 28, 2013 6:31:42 am EST

nikkil wrote:
Hi. I checked the link. I still can't find anything written that quick connect is part of Enterprise, is it?

Technically speaking, it's part of the product itself. Agent (former Quick Connect) is a Host module that can run without installation and administrative privileges. It is registered the same way you register a Host (using either a Free or an Enterprise license key).

Help connecting to dsl modem

Conrad Sallian, Support (Posts: 3074)
Jan 21, 2013 6:40:23 am EST

nikkil wrote:
Feature request: Would be nice to have this may installed on a modem to get this functionality possible? Might be a huge work though.

Yes, that's an enormous amount of work and is something way different of our main specialization.  :)

Polish localization for RUT

Conrad Sallian, Support (Posts: 3074)
Jan 07, 2013 4:50:18 pm EST
The version with Polish and Hebrew localization is live. Kudos to Janusz and שי - צוות נתיב.  8)  :)

Take a screenshot manually

Conrad Sallian, Support (Posts: 3074)
Jan 06, 2013 2:14:17 pm EST

nikkil wrote:
Tested this to see it for my self. Worked like a charm. Is this posted in a guide somewhere?

No. We let our users figure that out by themselves. (just kidding  :) )

Auto-Host registration

Conrad Sallian, Support (Posts: 3074)
Jan 06, 2013 2:12:29 pm EST

nikkil wrote:
That was nice. Just curious, which version is this by the way?

The callback feature is available in any version of Remote Utilities. But it is recommended to always have the latest version installed. The latest version as of this writing is v.5.4. Download.

P.S. We don't keep a list of previous versions for download on our website. What you download from the Download page is always the latest available stable version.

Vocal chat [implemented in v5.1]

Conrad Sallian, Support (Posts: 3074)
Jan 06, 2013 2:08:50 pm EST

nikkil wrote:
Thanks for this. I was looking into how to use this feature. is there any documentation where I can check about this somewhere?

Yes, you can visit the documentation here. There's "Connection modes" section.

Start the viewer minimized in the system tray

Conrad Sallian, Support (Posts: 3074)
Jan 06, 2013 2:07:13 pm EST
Viewer shortcut -> Properties -> Shortcut tab -> Run: Minimized.

:)

Polish localization for RUT

Conrad Sallian, Support (Posts: 3074)
Jan 02, 2013 8:54:51 am EST
Got it, Janusz. Thanks.

[resolved] Fatal Freeze / Crash when using the viewer with capture sound enabled on Windows 7 Starter Nettbook.

Conrad Sallian, Support (Posts: 3074)
Dec 23, 2012 5:57:14 am EST

nikkil wrote:
Thanks. But when we open device managers, would it already indicate that the driver needs to be updated?

There must be a button "Update driver". If you are connected to the Internet Windows will automatically check for driver updates.

You can also refer to Windows Help file for more information on updating drivers.

Multiple Monitors

Conrad Sallian, Support (Posts: 3074)
Dec 23, 2012 5:55:11 am EST

nikkil wrote:
Very nice. I like the "Full Control and View". Any idea when this was added?

Multiple monitors support in Remote Utilities have existed since the beginning of time.  :)