Conrad Sallian's community posts

Hello Massimo,

Thank you for your message.

Do you use Host or Agent on the remote computer. You can see the difference between them in this section:

https://www.remoteutilities.com/support/docs/about-remote-utilities/

Please, note that by default the Agent won't allow you to perform admin-level tasks on the remote computer. You should restart Agent as administrator for that. Alternatively, you can use Host.

Let me know if you have any questions.

Hi Jim,

Yes, of course hiding the toolbar option will still be there :)

Hello James,

We will forward your request to our development. Thank you! And sorry for the inconvenience.

Hello Robert,

Thank you for your message.

Try enabling the checkbox "Ask only if user logged on" in the Confirmation tab of the Settings dialog. This way user's confirmation will only be required if the user is logged on in Windows. In other cases, e.g. when you have just restarted the PC the confirmation will not be required.

Hope that helps.

Hello Jim,

Sorry for the late reply. Yes, there is a toolbar in the Full Control mode. By the way, we are going to make it more modern and prominent quite soon.

Let us know if you have other questions. Thanks.

Hi Aaron,

20-30 seconds is too much even for the worst possible Internet connection like 3G or gprs, not to say a regular broadband connection. The reason for the problem is not in connectivity, but most likely in hardware/software/drivers on the target (Host) computer.

What graphics card do you use on the remote Host? What is the operating system? Also, please check if the graphics card driver is updated to the most recent version.

Hello Moz,

Thank you for your message.

If you want to remote control an Android device, unfortunately it isn't possible with Remote Utilities. You can only control a remote computer (PC) as of now.

Let me know if you have other questions.

Hi Stéphane ,

You are absolutely right when you say that this feature would help manage lots of connections. Actually we do have some thoughts how to best implement it as my colleagues from the development has just confirmed. We will do our best to implement that in the future.

Hello Matthew,

Sorry for the late reply. This happened to be a bug. Now the development team has fixed it and the fix will be applied in the very next program update.

Let me know if you have other questions.

Hi Stéphane,

Thank you for your message.

This is a tough question, to be honest. Saving Windows credentials on the Viewer side might not be a good idea from the security viewpoint. Yet we will discuss this suggestion with our development again.