Terry Frost's community posts


[Resolved] drag and drop not working Host PC to Viewer PC

Terry Frost, User (Posts: 1)
Mar 13, 2020 7:05:28 am EDT
Support level: Free or trial
Hi - I am trialling RU before deployment (to SME).  I can drag and drop easily from (my) Viewer PC to (my colleague's) Host PC.  However, I cannot drag and drop at all from Host to Viewer.

My Viewer PC is running Windows 10 Pro.  My colleague's Host PC is Windows 7 Pro.  (I know, I know - it will be replaced soon!)  I have installed V6.10 both Host and Viewer (the installed versions of both, not the agent).

I have searched the Support Centre thoroughly but cant find anyone else having this issue.  Can someone help please?