Angus Black's community posts


Android client errors make it unusable

Angus Black, User (Posts: 2)
Jan 13, 2021 4:52:26 pm EST
Support level: Free or trial
Thanks for getting back to me.

The app is the version on the Play store. It was installed today.

Android 9 is the newest version available for my phone. I'm not buying a new device to use this app. 🙂
I see posts fr om two years ago wh ere you say the app is going to be updated.
I think I'll stay with Chrome Desktop.
Edited:Angus Black - Jan 13, 2021 4:53:49 pm EST

Android client errors make it unusable

Angus Black, User (Posts: 2)
Jan 13, 2021 3:05:33 pm EST
Support level: Free or trial
I just found and installed the RU and 4 hosts today on Windows 10 PC's in my home.
I have one Windows viewer and an Android viewer. The Windows viewer works fairly well.

The Android viewer does not work very well at all.
I can connect once with the Internet-ID but if I try again I get an error, External exception 38.
The connection info is not saved so I have to close the app and enter the ID every time I want to connect.

Another error I get is related to the non-existant address book, I guess.

I have attached both error screenshots.

The Android device is a Samsung S8+ phone with Android 9.