Gaute Greipsland's community posts


Problems switching RDP-Session

Gaute Greipsland, User (Posts: 12)
Apr 19, 2021 8:33:51 am EDT
Support level: Free or trial
Ah. I forgot to say: It is RU 7.0.0.3, and the hosts are XP/7/10/2003/2012/2016/2019

Problems switching RDP-Session

Gaute Greipsland, User (Posts: 12)
Apr 19, 2021 8:28:22 am EDT
Support level: Free or trial
Hi. I am evaluating this software to see if it can replace our current solution. It is doing well, but there is a major problem we have encountered. On a lot of Windows machines it is impossible to connect to other live RDP sessions. We have a domain with a few hundred machines and many of them are remotely controlled by Wyse/Dell thin clients, and we need to be able to connect to those sessions.
Some times it works great, but a lot of times when we sel ect another session nothing happens for a little while and then the software is starting to reconnect. This also happens when we are on the same subnet, so it isn't a firewall issue. It works fine fr om other software as DameWare, ConnectWise and mstsc /shadow:id, but I would really like to get it to work with RemoteUtilities also.
Does anyone have any similar experiences or any good advice?