Tyler Hayes's community posts


Drag and Drop rarely functions

Tyler Hayes, User (Posts: 2)
Aug 19, 2021 1:28:02 pm EDT
Support level: Free or trial
Both are on 7.0.2.0. It doesn't appear to be limited to certain file types. So far I have run through .jpgs, zip, doc, xls, and more of the standard file types. All with hit or miss success. File sizes range from 400kb to a few mbs.

Moving files from the remote session to the viewer machine appears to have zero issue.

Drag and Drop rarely functions

Tyler Hayes, User (Posts: 2)
Aug 19, 2021 10:05:01 am EDT
Support level: Free or trial
Viewer 7.0.2.0
Server 3.0.1.0

My colleagues and I have noticed that the Drag and Drop functionality rarely works. These connections are through Internet-ID and we seem to have better luck pulling files from the remote machine.

Even giving it time (around 4 - 5 seconds) does not change the cursor.

I've noticed previous threads regarding this but none have a solid answer.

Are there plans to improve this functionality? It may not be crucial, but incredibly handy to have this stable.