Ivan Kocian's community posts


Restart Agent as not working

Ivan Kocian, User (Posts: 4)
Sep 06, 2021 10:14:58 am EDT
Support level: Starter
Hello,
I've similar experience on version 7.0.2.0. When the client computer is running agent as unprivileged user with UAC active and I try to invoke command Restart Agent As... nothing happens. The target system is running Windows 7. Is there any way to debug, where could be the problem?
Thank you.

Fallback port on Host or Agent with RU server

Ivan Kocian, User (Posts: 4)
Aug 26, 2021 3:44:32 am EDT
Support level: Starter
Hello Polina,
please, let me know the opinion regarding the fallback port from your development team.
Regarding the fallback server - I understand your point of view. Maybe it is not so complex change if there will be list of servers(not only one), which you can set during MSI Agent creation process and the user can choose from that list manually without accessing the Agent settings if they are password protected.

Fallback port on Host or Agent with RU server

Ivan Kocian, User (Posts: 4)
Aug 25, 2021 2:26:55 pm EDT
Support level: Starter
Hello Polina,
thank you for you answer. I think this could really be a handy feature not only for port. It make sense for me to have a fallback server as well. If there are connection issue on your primary RU site, you can almost continuously work fr om the fallback site.  Do you have any feature request list, wh ere it could be added ?

Fallback port on Host or Agent with RU server

Ivan Kocian, User (Posts: 4)
Aug 25, 2021 10:23:47 am EDT
Support level: Starter
Hello,
is there a way to create MSI Agent/Host package with configured fallback port (e.g. 443)? The RU server can listen on multiple ports (5655, 443, etc.), but not the agent/host. This feature could be handy, when network connection on Agent side is blocking every outgoing port except 80/443. This is working on, if connection to public server is used, but it is not working when using RU server.
Thank you.