ok, here's something that may be of interest. All 5 of my remote computers show as "online". I am in Florida. 4 of those 5 computers are in ny. the 5th computer is actually on a desk on the other side of my office in florida. That computer I can connect to no problem. the 4 in NY I cannot initialize the connection. I have checked via phone to the other end and all those computers are up and running and normal, I just cannot initialize connection to them..... so partially working.