Remote Utilities Blog


Using Host vs. Using Agent

Using Host vs. Using Agent

On the remote side of a connection you can use either Host or Agent. Their features mostly overlap and in many cases you can use either. In some scenarios, however, using Host may be more appropriate than using Agent, and vice versa.

by Conrad Sallian, Jun 25, 2017

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How to Configure the Host for Attended-Only Support

How to Configure the Host for Attended-Only Support

As many of you know, Remote Utilities provides a separate module called the “Agent” for spontaneous remote support. This program is actually a modified Host that can be run as an application without administrative privileges. The advantage of using the Agent is that it does not require installation. The remote user can run it, give the help desk technician their ID and password and wait until a remote session starts.

by Conrad Sallian, May 10, 2013

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Upcoming Feature Preview: Remote Printing

Upcoming Feature Preview: Remote Printing

The ability to print a remote document on the local printer has long been asked for. Today we’re happy to announce that this feature has already been implemented and will be available in the next minor update - version 5.4. This post is a sneak peek into how remote printing works in Remote Utilities.

by Conrad Sallian, Sep 13, 2012

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