Hello,
The same problem appears. Since yesterday, all my four hosts mutually appear offline.
As we are now asked to work from home (COVID), the connections became urgently needed.
Two computers are now in my place and they appear offline mutually. I tried to connect both by two different methods (internet by optical fibre+WiFi, internet by mobile phone hotspot, both from same provider). I have checked all indications according to the chapter
Cannot connect using Internet-ID connection and both sides fulfil all the conditions listed there. No settings were changed anywhere in the internet connections around in the meantime.
In the host as well as the server logs it can be seen that both connect and disconnect in short intervals. Below are fragments of both:
My viewer:
disassembling:
>> will be calculated soon
17-03-2020__09:48:24__269 Closing.
17-03-2020__09:59:50__553 CheckID Connection. Connecting...: "id.remoteutilities.com:5655".
17-03-2020__09:59:50__553 Viewer started. Version: 6.10.10.0 (69110). OS: Windows 10.0 64bit
17-03-2020__09:59:50__709 CheckID Connection. Connected...: "id.remoteutilities.com:5655".
17-03-2020__09:59:55__626 Closing.
17-03-2020__10:02:44__297 CheckID Connection. Connecting...: "id.remoteutilities.com:5655".
17-03-2020__10:02:44__297 Viewer started. Version: 6.10.10.0 (69110). OS: Windows 10.0 64bit
17-03-2020__10:02:44__469 CheckID Connection. Connected...: "id.remoteutilities.com:5655".
17-03-2020__10:02:55__061 Closing.
17-03-2020__10:29:23__265 CheckID Connection. Connecting...: "id.remoteutilities.com:5655".
17-03-2020__10:29:23__265 Viewer started. Version: 6.10.10.0 (69110). OS: Windows 10.0 64bit
17-03-2020__10:29:23__437 CheckID Connection. Connected...: "id.remoteutilities.com:5655".
17-03-2020__10:29:31__932 Closing.
Host in the other computer - see image.
My job is in higher education. I have a free license.
