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Possible bug 7.0.0.1 - Mouse position when clicking

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Pauline, Support (Posts: 2869)

Mar 24, 2021 5:40:13 pm EDT

Hello everyone,

This is to inform you that we've just released an updated version 7.0.0.2 with a few fixes for bugs/issues found in the previous release, including the bug with mouse cursor position when clicking. The full list of fixes/improvements is available on our Release Notes page.

Please try updating your Remote Utilities installation and see if this helps to resolve the issue. The latest 7.0.0.2 version of Remote Utilities is available for download on this page. You can also update your installation via the Self-Update method. Please make sure to update both Viewer and Host/Agent to the same version in order to avoid the version mismatch.

Hope that helps.

Trent, User (Posts: 59)

Mar 24, 2021 5:43:00 pm EDT

Support level: Free or trial

Thanks, Polina! I downloaded the update a few hours ago and have confirmed that Viewer 7.0.0.2 fixes this issue. I have updated my hosts to match for good measure to capture the other fixes, but am pleased to see that updating the Viewer alone does resolve THIS particular issue!

Thanks again to you and the team!

Pauline, Support (Posts: 2869)

Mar 25, 2021 9:39:17 am EDT

Hello Trent,

I'm glad to hear that we were able to help and it works for you now!

Please feel free to let us know if you have more questions.

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