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Connection refused

Support level: Free or trial
Interestingly, I have been able to establish a successful remote connection via the android app.  Obviously that's no replacement for a proper desktop, but thought it may be of use to some of you.

I used it to fire up some other software that shall remain nameless here!

Cheers
Stephen
Edited:Stephen G - Jun 01, 2022 4:32:45 am EDT
Support level: Free or trial

Bostjan wrote:

I haven't find the site today. As I recall something was said in January this year. But I don't know anythig for sure. :(

OK. thanks
Support level: Free or trial
Stephen G,
<TOP>
Support level: Free or trial
Has anyone raised a ticket with support ?
Support level: Free or trial

Mike butterworth wrote:

Has anyone raised a ticket with support ?

Can "free" users raise a ticket with support or can only "payed" users raise a ticket?
Support level: Pro
I have raised a ticket with a log file.
Support level: Free or trial
Hello anybody:

Does anyone know if there is an estimate of how long the problem will last?

Thanks.
Edited:Alejandro Gómez Pérez - Jun 01, 2022 5:47:08 am EDT
Support level: Pro
We use this for engineer and customer support and has stopped working today.  Clearly an outage or issue on their servers that issues IDs.  I have raised a ticket with support and attached my logs.  Hope this gets fixed quickly as we have a 4 day weekend coming up and the engineers use this to support our customers :-(
Hello everyone,

Thank you for your messages.

This is to inform you that we're currently investigating the issue and will do our best to resolve it as quickly as possible. We're very sorry for the caused inconvenience.

I'll keep everyone updated and will let you know as soon as the issue is fixed.
Support level: Free or trial
Pauline,
Grazie from Italy
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