Community

hello,
host and client run latest 7.6.2.0
after updating to windows 11 2H42, RU host will not run.
I was remotely updating a machine and after windows update rebooted, RU host would not run.
very painful to loose remote acess to a machine i was working on
so, maybe this was one time nightmare. i need to udpate many machines remotely.

today, i needed to do another updated, so i installed  [censored] before running windows update.
again, RU host will not run. but i can still remote in using  [censored] .

from some reason, cannot upload the screenshot.

here is the screenshot from  [censored] , showing RU host service cannot be started.
damn, cannot upload screenshot, cannot upload any image. getting stuck a 90%.

Conrad Sallian wrote:
please send the screenshot as an attachment to support@remoteutilities.com.

done

Conrad Sallian wrote:
Perhaps you meant 24H2?

yes, that is what i wrote.

Conrad Sallian wrote:
Could you tell us if you can still run Host manually (by running the Start Host command from the Windows menu)? Or are the Host files corrupted / deleted - perhaps because of Windows defender's false positive detection.

just tried, starting manually that worked, but i had to do that by remoting in using  [censored] .
tho, this is a not at all solution.

Conrad Sallian wrote:

It would really help if you take a look at Windows Defender log (or whatever antivirus sofware is installed) on the remote machine with Host installed.

that does not really make sense, if windows defender quarantined it, i would have to whitelist it.
and starting the host from manually would not work.
but anyway, i checked the protection logs, and found nothing. and RU was not quarantined.

i have a dozen machines to update. so i guess i will have to install  [censored] and then have to manually start RU again.
but really, that is a not a solution.