Community
Remote Utilities showing my hosts offline
J.R. Cabai,
User (Posts: 13)
Dec 06, 2024 4:41:14 pm EST
Support level: Free or trial
I was just booted off my connection. Both hosts now show offline, but, its not my internet or hosts internet. Remote Utilities stopped working around 4:30pm Est here in SW Florida. What's going on?
Fritz Hurst,
User (Posts: 7)
Dec 06, 2024 4:45:05 pm EST
Support level: Free or trial
Same with me here in Chicago. Must be something with their servers.
J.R. Cabai,
User (Posts: 13)
Dec 06, 2024 4:49:41 pm EST
Support level: Free or trial
Thanks Fritz, I'm glad I'm not alone. I agree that it must be their servers. I hope they get this resolved quickly.
Trent,
User (Posts: 61)
Dec 06, 2024 4:51:15 pm EST
Support level: Free or trial
Same. RU is down.
Martin Eichelman,
User (Posts: 15)
Dec 06, 2024 4:52:21 pm EST
Support level: Pro
Same in San Diego. Would be nice if there were some sort of notice/status.
Fritz Hurst,
User (Posts: 7)
Dec 06, 2024 4:53:57 pm EST
Support level: Free or trial
Mine just came back up.
J.R. Cabai,
User (Posts: 13)
Dec 06, 2024 4:57:06 pm EST
Support level: Free or trial
Mine just came up too. Glad it was shortlived.
:)
:)
Trent,
User (Posts: 61)
Dec 06, 2024 5:04:09 pm EST
Support level: Free or trial
Back up here also! Yay!
Pauline,
Support (Posts: 2886)
Dec 06, 2024 5:07:17 pm EST
Hello everyone,
Thank you for your messages.
It seems like there might’ve been a short downtime on some of our servers, but they all are already back up and running. We’re also currently looking into the issue to see what might’ve caused it.
We apologize for any inconvenience this might’ve caused.
Let us know if you have more questions.
Thank you for your messages.
It seems like there might’ve been a short downtime on some of our servers, but they all are already back up and running. We’re also currently looking into the issue to see what might’ve caused it.
We apologize for any inconvenience this might’ve caused.
Let us know if you have more questions.
J.R. Cabai,
User (Posts: 13)
Dec 06, 2024 5:27:17 pm EST
Support level: Free or trial
Thanks for the update and resolving it quickly.
It did the same thing to me first thing this morning around 8am eastern time but resolved within minutes. At that time I thought it might have been something on my end, but, now I doubt it.
It did the same thing to me first thing this morning around 8am eastern time but resolved within minutes. At that time I thought it might have been something on my end, but, now I doubt it.
* Website time zone: America/New_York (UTC -5)