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Multiple Monitor Tabbing/Separate windows

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Eman, User (Posts: 2)

Sep 05, 2014 7:08:25 am EDT

Hi, I've searched everywhere but was unable to find a way to tab through multiple monitors on a host. I'm aware of the button for switching between the monitor views, but it'd be very convenient to be able to open up the monitor views on different windows at the same time in case one needs to work across them. The view all mode isn't as convenient since one of the monitors is rotated. Since multiple hosts can be managed across multiple tabs already, multi-tabbing multiple monitor views seems like an easy enough feature to add on. A similar multiple monitor tabbing feature is available on [censored] but I prefer Remote Utilities' features.

Thanks for the help!

Anton Kalugin, User (Posts: 209)

Sep 05, 2014 8:50:20 am EDT

Support level: Free or trial

Hello Eman,

Thank you for your message.

This solution might help you:
1. In Viewer create 2 different connections to the same Host. But give them different names (Like "Home monitor 1" and "Home monitor 2")
2. Disable Tabbed view mode (Tools -> Options -> Remote screen -> Uncheck Tabbed view checkbox -> OK)
3. Open both connections
4. Select different monitons on each connection
5. Locate connection windows on your monitors as you want

Looking forward to your reply.

Eman, User (Posts: 2)

Sep 08, 2014 11:59:11 am EDT

Support level: Free or trial

Hi Anton,

Thanks so much for that advice. I tried it out and it worked out great for me!

Anton Kalugin, User (Posts: 209)

Sep 08, 2014 1:28:20 pm EDT

Support level: Free or trial

You are always welcome, Eman

Kaelyn C, User (Posts: 11)

Nov 23, 2020 5:29:13 am EST

Support level: Free or trial

May I know whether there is an option to span across multiple monitors for 2 different connections to the same host on separate windows?

Pauline, Support (Posts: 2886)

Nov 23, 2020 4:28:07 pm EST

Hello Kaelyn,

Thank you for your message.

Could you please clarify if you mean that you want to map your remote monitors to your local ones? If this is the case, then, unfortunately, this cannot be done automatically yet, even though we already have this feature in our wish-list and it will be implemented in our future updates. However, this can also be done manually. Here's what you need to do in order to map your remote monitors to the local ones:

1. In Viewer create 2 (or as much as you need) different connections to the same remote Host, i.e. using the same IP address or Internet-ID code, but name them all differently, e.g. Monitor 1, Monitor 2, etc.
2. In the main Viewer window navigate to the Tools tab and select Options, then navigate to the Remote screen tab and disable the Tabbed view checkbox.
3. Open all connections to the remote Host you've created on Step 1.
4. Select different monitors for each connection - this can be done by clicking the Remote monitors icon on the Toolbar in the Full Control and View window.
5. Now you should be able to place the connection windows on your remote monitors as preferred.

If you mean something else, please let us know.

Hope that helps.

Kaelyn C, User (Posts: 11)

Nov 25, 2020 12:20:05 am EST

Support level: Free or trial

Hi, thank you for your reply. I have followed the above steps.

However, when I move my cursor from one viewer window to the other viewer window (eg from the first monitor to the second monitor - host), it does not automatically detect that I have moved my cursor.

I would have to use my mouse to click twice on the second monitor before I can click on the files. Also, when I click on the files displayed on the second monitor, the files displayed on the first monitor would also be clicked.

Pauline, Support (Posts: 2886)

Nov 25, 2020 3:26:43 pm EST

Hello Kaelyn,

Thank you for the update.

Could you please also clarify what version of Remote Utilities do you use? In case if you use version 6.10.10.0 or any older version of Remote Utilities, please try updating your installation to the most recent 6.12.2.0 Beta 2 version, since the mechanism of fetching the remote monitors was replaced in this release, so, perhaps, it will help to resolve the issue.

The most recent version 6.12.2.0 Beta 2 is available for the download on this page.
When updating, please make sure to update both Viewer and Host to the same version as version mismatch might lead to performance issues or some features not working.

Please let us know if the issue persists even after updating to the 6.12.2.0 Beta 2 version.

Kaelyn C, User (Posts: 11)

Nov 27, 2020 12:39:44 am EST

Support level: Free or trial

Hi,

I am currently using the 6.12.2.0 Beta 2 version.

Pauline, Support (Posts: 2886)

Nov 27, 2020 10:05:59 am EST

Hello Kaelyn,

Thank you for the clarification.

I will forward the issue to our development department for further review. I'll get back to you as soon as I hear back from our developers on the issue.

Sorry for the inconvenience.

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