Larry Gray's community posts


(public ID server) Connections Constantly Dropping

Larry Gray, User (Posts: 24)
Jul 02, 2014 2:28:41 pm EDT
Support level: Free or trial
I work from home and have two computers that I connect to remotely.  I use DSL at home and the remote computers are behind a staticly addressed firewall.  I am not allowed to open any ports inbound through the firewall.  The two remote computers were configured to use the default gateway server, but today I downloaded and setup a gateway on my home computer and put a hole through my home firewall.  Then I setup dynamic DNS and configured the host and connection properties.

Prior to all of this, I was dropping connections, a lot!  So, I thought I might have better connectivity if I put in my own gateway, but it seems worse.  I have an IP Phone at my house and it doesn't experience any issues with quality over this DSL connection, so it can't be that my DSL is this bad.  And the site with the remote computers is solid as a rock as well.

The two remote computers have two monitors each, I have a connection setup for each monitor as suggested in another forum topic (thx again  :D ).  One monitor will drop while the other stays connected.  The logs in the viewer show lots of Authorizing and connection failed messages.

This all used to work well, not sure why it is disconnecting so much lately.

Static Window Size / Dual Monitor

Larry Gray, User (Posts: 24)
Jun 05, 2014 8:02:54 am EDT
Support level: Free or trial
OMG I love this! :D  

Greatly appreciate the response!  It works like a charm.

Thanks a lot for the solution!

Static Window Size / Dual Monitor

Larry Gray, User (Posts: 24)
Jun 05, 2014 6:57:13 am EDT
Support level: Free or trial
I connect to my office computer from home.  Both my office computer and home computer have two monitors.  I like to show both monitors in my viewing window and then stretch it across both of my home monitors, that way I don't have to switch between remote monitors.

The problem is that, occasionally, my connection gets interrupted.  Luckily, it does reconnect (eventually   :( )  but the viewing window tries to automatically size itself to something other than what I had before the interruption.

Is there any way to make a session remember the viewing window size?

Blank Host & Capture alpha-blending windows

Larry Gray, User (Posts: 24)
May 01, 2014 8:23:55 am EDT
Support level: Free or trial
Is there any way to use both of these features simultaneously, or should they both work and I am missing something.  Without the alpha-blending feature, I can't see some of my context menus and some menus on some applications.  With alpha-blending enabled, I can't select the blank host screen option.

P.S. - So far, a great product.