Charles T's community posts


Dual monitor problems on host

Charles T, User (Posts: 15)
Mar 03, 2017 11:44:55 pm EST
Support level: Free or trial
I tried the above and am unable to switch between individual monitors. I know that this computer has a single video card with vga + hdmi outputs. I have a second computer with multiple monitors via displaylink/second video card, and it seems to switch just fine.

Monitor driver installed for both hosts.

Edit: after restarting the viewer a few times it seems to have worked across the board..

sorry for the bump for no reason
Edited:Charles T - Mar 04, 2017 12:25:35 am EST

Viewer View Type

Charles T, User (Posts: 15)
Mar 03, 2017 1:06:39 pm EST
Support level: Free or trial
Is there a possibility for future versions to have the 'view type' in the address book and viewer to go by:

Name of Connection
Internet-ID connection
Hostname/computer name

instead of only Name of Connection?

Like a radio button selecting which type would be displayed, for easier searching of computers to connect to.

Thank you!

FR: Login to Custom RU Server and pull down custom address book

Charles T, User (Posts: 15)
Mar 03, 2017 12:24:38 pm EST
Support level: Free or trial
Gotcha! I've been reading about the update soon, but was trying to get it to work in the meantime.

I am in love with the product!

HOST - popup details

Charles T, User (Posts: 15)
Mar 02, 2017 9:54:28 pm EST
Support level: Free or trial
When highlighting a computer inside the address book, is it correct or unimplemented that the tooltip displaying 'host' is blank?

I am having a hard time deciphering which computers are what since I have actually renamed the computer network name and need to update the address book. I know I can open the machine inventory but the tooltip would be so much easier.

FR: Login to Custom RU Server and pull down custom address book

Charles T, User (Posts: 15)
Mar 02, 2017 9:44:38 pm EST
Support level: Free or trial
Hi Conrad,

I've setup server sync with address books (have it working with the viewer), but for the life of me, I cannot get the drop down from android.

I've added my server inside the app > settings > default connection properties > ru server.

When I open the app, there seems to be no area to enter username/passwords to connect to the server.

Am I missing something?