johnran's community posts

scott stephenson wrote:

IsItDown shows id.remoteutilities.com is offline. Is this true? I have no connections.

Mine is working just fine

Its working now but my malwarebytes was poping up that it was blocking the site: id.remoteutilites.com

wasnt just one compyter had all of them doing it..

Looked at my log file and seeing this..

Address: id70.remoteutilities.com; Port: 443; Socket Error # 10061
Connection refused.(EIdSocketError)

I think Malwarebytes is blocking you all again

Can someone go kick your routing server to get it back online..

I guess you people have taken down your transport server, Im getting all connection unanavailbe no matter what I try on . 4:20PM EST

Conrad Sallian wrote:

Hi John,

Sorry, forgot to update you on the status yesterday. MalwareBytes promised that the issue would be fixed in the next update. Here is the related forum thread.

Great . Thank you

Ok here is what it was showing after the new windows update and malwarebytes updated

Malwarebytes just updated last night and is attempting to quarantine rutserv.exe and all its registry entrys calling it a suspect program. You may want to get with them on this especially with all the talk about Ransomware today

Is there a way to start the remote utilities host remotely when it fails to start up after a computer reboot?

That would be very helpful, then I know we can consider a full change of the service for our users other than using our cumbersome ssl vpn firewall service which is very slow and costly at times.