Colin Faulkner's community posts


resolution gets reset

Colin Faulkner, User (Posts: 14)
Jul 10, 2019 12:52:05 pm EDT
Support level: Free or trial
So the problem is the host......

resolution gets reset

Colin Faulkner, User (Posts: 14)
Jul 10, 2019 12:49:50 pm EDT
Support level: Free or trial
The host on the remote PC was updated to your latest a few days ago to v6.10.9.0
If I log into another PC with the old host (v6.10.3.0) it behaves as normal and opens to the original desktop size.
How can I downgrade a host?

resolution gets reset

Colin Faulkner, User (Posts: 14)
Jul 10, 2019 12:43:23 pm EDT
Support level: Free or trial
No but it did remove my license file!
Problem still the same: closing and re-opening RMU defaults to a small remote desktop.
Same happens if the connection is open when the laptop goes into/out of sleep.

resolution gets reset

Colin Faulkner, User (Posts: 14)
Jul 10, 2019 11:42:27 am EDT
Support level: Free or trial
I have the same issue I think....
Remote viewer has worked great for a long time, but in the past few days has started to launch the remote desktop at a minimal size, see attached s/shot.
I tried the fix you posted.
Any further thoughts?