Dawn Castillo's community posts

After installing RU on a host computer the message "Remote Utilities has been installed. This software can be used to remotely access your computer." pops up, however only part of it is visible. My understanding is that there is usually an "Ok (button) Tell me more...(button)". However, as you can see from the attached screenshot, these options are not visible, thus there is no way to close the window.

After reading through some of the other threads, I understand that this message only appears if "Generate ID" option was selected during MSI Configuration. If this option is not selected, then the message is not supposed to be shown. I did indeed initially install it that way, but after the issue occurred I uninstalled it and then tried to re-install with the installer file from the RU website. However, the issue is still present. Any help would be greatly appreciated. :)