Victor Tschetter's community posts


iOS more capabilities.

Victor Tschetter, User (Posts: 19)
Nov 03, 2021 8:41:41 pm EDT
Support level: Free or trial
The iOS app currently has very limited capabilities. You can only remotely control the screen.

Are there plans to increase the amount of things you can do with iOS like you can in windows?

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Nov 01, 2021 11:29:01 am EDT
Support level: Free or trial
I am again running into issues with iOS version.

I sent an email to support with logs after it arose. This was the error

31-10-2021__19:22:08__314 Connection "Victor". Unable to send mode or security check failed.

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 07, 2021 4:59:27 pm EDT
Support level: Free or trial
It looks like it is resolved in the latest update.

Thank you.

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 04, 2021 10:35:27 pm EDT
Support level: Free or trial
Just tested on an android. Samsung Galaxy S7, same result. Kicks me off every 2-3 minutes.

Seems to be a mobile issue…

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 04, 2021 10:10:05 pm EDT
Support level: Free or trial
Done.

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 04, 2021 2:04:13 pm EDT
Support level: Free or trial
iOS 15.0.1

I have tried all those steps multiple times.

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 02, 2021 4:28:03 pm EDT
Support level: Free or trial
On the host it will still show the iPhone as connected, even though on the iPhone side it will appear to be disconnected.

It’s almost as if the iPhone tries to reestablish the connection but doesn’t recognize it or something. Because the host still shows it as connected.

iOS Disconnecting

Victor Tschetter, User (Posts: 19)
Oct 02, 2021 4:25:36 pm EDT
Support level: Free or trial
I have all the latest versions installed of host and viewer on multiple devices.
I am running into problems where the iOS app will disconnect, and jump to Home Screen while connected. It does not look like a full disconnect because when I press the entry again it gives me the blank screen with the keyboard option.
After a few tries it will completely disconnect and I will have to reconnect to the host.

This only happens on the iPhone app and not on windows viewer or any other viewer.

I am using latest version of Remote Utilities on iOS.