stw's community posts


New Pro Alert

stw, User (Posts: 17)
Nov 09, 2023 5:19:51 am EST
Hello,

we've upgraded from MINI to PRO to get rid of the connection alert message.
However right after the upgrade you changed the policies in order to show a temporary 10 minute alert.

 - 09 Nov 2023 05:19:23

We're really disappointed because of the extra money we spent and in the end not getting what we wanted.
Because of a policy we still are not allowed to fully (and automatically) deploy RUT to all users because of this message.

Btw on the licensing site it's still advertised like it was before.

 - 09 Nov 2023 05:19:23

[Resolved] Connection alert 2

stw, User (Posts: 17)
May 12, 2023 1:43:18 am EDT

If you're able to reproduce the issue, please send us a screenshot that shows the notification as well as the Host icon in the system tray.

- Ok, I'll do that.

I wanted to ask something else, but the post was already in queue: If we create the Host MSI via the Viewer and PRO license the message will still be shown when we connect with a MINI Viewer right? So we have to upgrade all of our accounts to PRO - creating the Host with PRO is not enough, right?

[Resolved] Connection alert 2

stw, User (Posts: 17)
May 11, 2023 4:51:50 am EDT
We used the Viewer with the MINI license in order to create Host MSIs via the online configurator.
We also have Internet ID enabled.

On 2/7 devices where we enrolled the Host we got the Connection alert 2 banner and that without ever connecting to the PC via the Viewer.

Also on other tests when installing and then connecting it wasn't shown.

[Resolved] Host LAN & ID

stw, User (Posts: 17)
Mar 08, 2023 2:04:22 am EST
Hi, but then the single password has to be preset by us right? So everyone has the same password right?

[Resolved] Host LAN & ID

stw, User (Posts: 17)
Mar 07, 2023 4:29:51 am EST
Is it possible to enroll the Agent like the Host via GPO etc.?

[Resolved] Viewer Options and Key

stw, User (Posts: 17)
Mar 07, 2023 4:28:24 am EST
Is there an option to enroll the Viewer via GPO etc. with pre-set config or at least with the license included?

[Resolved] Host LAN & ID

stw, User (Posts: 17)
Mar 07, 2023 4:26:55 am EST
We would like to enroll the Host for following use case:
- LAN connections via Hostname and Windows Security
- Internet ID connections via randomized Internet IDs and passwords

But with Internet ID the password is pre-set and the Windows Security isn't available unless they're in our LAN.

Should we enroll the host with LAN only mode and + Security and the Agent for Internet ID? But with the Agent you can't use UAC.