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Remote Utilities server - All connections inactive

... screenshot). This is because i am on their network now and directly connected. The Server connections is still showing idle even if i remote. prior the Connections would be online all the time with the server being able to switch to connect. When not on vpn, i cannot connect to them all of a sudden. I didnt change my firewall when it was working. I even have server port 5655 open so What else can i check to see why they dont connect off vpn. i didnt change any settings they just went offline and never ...


high latency tips

Author: MaxBlitzer. "jim sanders wrote: Hi all, we have a 900ms 2mbit satellite connection. RUT is mostly unusable. Ping to the remote ip isn't perfect but VPN and other services handle it Any ideas? Connection to "NUC-WIN10" established. Socket error. Name: "NUC-WIN10", host: ":5655". Exception class: "EIdConnClosedGracefully". Message: "Connection Closed ...


high latency tips

Author: jim sanders. Hi all, we have a 900ms 2mbit satellite connection. RUT is mostly unusable. Ping to the remote ip isn't perfect but VPN and other services handle it Any ideas? Connection to "NUC-WIN10" established. Socket error. Name: "NUC-WIN10", host: ":5655". Exception class: "EIdConnClosedGracefully". Message: "Connection Closed ...


Error to RDP-connection

... problem on RDP Internet-ID "tunnel". I make similar RDP-tunnel on other remote utils (TeamVie-r and other) and there is no errors. "But after some seconds it's disconnected and I can't to reconnect to host." "In local lan or vpn I have no RDP disconnects and errors to connect just after disconnect."


(public ID server) Connections Constantly Dropping

Author: Robert Whitacre. 1 more thing to add. I Move this client/host to attach to another server. using the same viewer it connects with no problems. server with issues is on same LAN. while the server that works is over a vpn ver. 2.7.9.0.


All connections gone offline

... offline for current ip. (i change ip and again i see online connections and if i try to connect again from this ip even clean install won't work) So if i add ID manually to a clean install and clean ip i'm able to connect, but for this i need to use vpn but vpn is too slow, i want to use my static ip. And also i wan to use my bacup of connections to add them manually will be too hard.


Error to RDP-connection

... better if you host your own RUServer and let the rdp connection go through that?" Strictly speaking the way RDP-over-ID works with RDP protocol doesn't depend much on whether our hosted server or RU server is used. "In local lan or vpn I have no RDP disconnects and errors to connect just after disconnect." The issue described here only applies to RDP-over-ID, i.e. when RDP is used through the "Internet-ID tunnel".


Error to RDP-connection

Author: Mishal Leontiev. Hi, Conrad. In your response I saw no RU and any recommends to fix. In local lan or vpn I have no RDP disconnects and errors to connect just after disconnect.


Worked Fine for a Few Minutes

Author: donpowell Don. I have a similar issue. I'm connected to 3 computers. 2 are just fine but the 3rd is VPNed into my work VPN and it keeps stopping. I even moved the work computer to my location so it is just behind me but it still just stops and displays the screen but I can't move anything or type. I also used another 3rd party software and was able ...


remote control isn't working for me!!

... Could you please clarify if you want to connect from your laptop at home to your PC at the office using the Direct connection? In order to connect to the remote Host machine using the Direct connection, the Viewer and Host must be on the same LAN or VPN. Here's a relatable article on establishing a connection over LAN: https://www.remoteutilities.com/support/docs/connecting-over-lan/ You can also establish a direct connection over the Internet, but in order to directly access a Host which is located ...