Community

Bug report.
1.The Viewer, using any view "Thumbnails-Large Icons-List-Details", there is a constant flickering when the mouse is hovered over a connection that is either online or offline. This does not happen with the logged on connections.
2. When logged into a slower connection/computer and the additional properties has "Remove Wallpaper" checked, there seems to be a problem with the screen re-draw. It seems to crash the redrawing mechanism, but the task bar icons and such still work. The main screen just gets to a point and freezes.
3. During a live session, if the connection properties are used and these same additional properties are used to turn off the "Remove Wallpaper" checkmark, then when you click on "Apply", the check mark comes right back and the changes never get changed. However, if you go to connection properties in the viewer and remove the checkmark, the settings are saved.

That's all I have at the moment. I've only been using the Beta for about an hour so I just thought I'd better start writing down some of these discrepancies. Some of them might be unique to my machines.
Otherwise, great job on the improved speed with the file transfer and the speedier codec. I can tell a difference !!
Benny

It's probably just some of my older Windows 10 machines. I'll give it a try on some newer hardware soon.
Thank You for your time !!

Hi Conrad, just found another problem. This time with the server module.
I have the server installed on a Windows 7 machine, and it has worked flawlessly for all the years that I have used Remote Utilities.
I installed the beta version last night, and now after every reboot, the server fails to restart. It is set to start automatically as a service, but I have to go into services and turn start it manually after every reboot. This usually happens with the host module after a Windows update on all my machines, but this is the server module, even without getting an update from Microsoft.
Thanks for your help.

I've installed the beta on what amount to a pair of test machines.  Both already had both viewer and host installed at version 2.0.2.0.
Beta viewer installed without any problems on a Windows 11 laptop.  All previously set up connectios were retained, and the beta viewer could see all the (still at v 2.0.2.0) machines I tried.
I wanted to put the beta host on a Windows 7 machine.  The beta viewer logged onto it OK, and full control worked while it was still at v 2.0.2.0.  I disconnected full control and tried to use remote install to install the beta host, using Remote Utilities security.  It went through the motions and reported a successful install, but on checking, the host was still at v 2.0.2.0.  This happened twice.
I then logged onto the host machine using RDP (not within Remote Utilities), and manually installed the beta host.  This *was* successful, and the beta viewer now shows the test host at v 2.0.7.0.
Full control seems to work OK, but I've not had a chance to do any extensive testing.

I must have been tired when I wrote that post!  All machines were originally at v 7.2.2.0.  Test viewer and test host now at v 7.2.7.0 (beta 1)

It's great seeing progress made towards RU performance, which IMHO has been RU's Achilles heel to other remote access software.

My question is the following though: is this new version going to carry the same major version (7) or will it get a higher one (8);

I'm asking this since we had purchased a site license for version 6 and, under the terms and conditions, we were entitled to one major update of the software, therefore 7. This means that there would be no point for us to beta test this version if it is going to be finally launched as version 8.

So, questions:

1) Can we have some sort of official statement from your company, with regard to which the released version major number will be?

2) Do the public relay servers support the new bet clients (new codec support etc)?