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I have had the same problem for a few months.  Probably same,  back to Sept.  Used to work with no problems,  never worked since. Have cleared all caches, uninstalled, reinstalled.  Says version is 12.7.1. Android is version 11, One UI version is 3.1.
I can get a msg that says "app does not run in split screen" but see no setting to turn that on/off.  But never used split screen.  
Would also like the earlier version as of Sept 2-24.  When looking to download versions it only looks like Windows versions available.  The file is an exe, and have no way to install if that is correct.
If I look at open apps, I can see the RU screen, but when selecting it, the window never appears.  

Same version is working fine on phone, but really too small to do any real work.  OK to look over one's shoulder, but not able to use keyboard as operator.

Thanks for listening, will appreciate a correction.

Robert,
I found that installing the older version 12.4.1 resolves the issue. I installed 12.4.1 and have not had any problems since (other than trying to remember *not* to update Remote Utilities when Android realizes 12.4.1 is not the most recent version).

The Remote Utilites site does not provide older versions of their Android app.

Older versions of Android apps can be found on the APKPure website and installed using the APKPure installer app.

I downloaded and installed the APKPure installer app from:
https://apkpure.com/apkpure-app.html

Once this app is installed on your phone, you can use it search for and install the Remote Utilities version 12.4.1 XAPK file (or any older version of many other Android apps).

The above process is called "sideloading", as it does not utilize the official Google Play Store for installations. Be very careful when sideloading and only use reputable sources, as the source may not give you the protection from malware inherent with Google Play.

Remote Utilities never gave a technical response to my initial query, but it's definitely a version related bug.

-Richard