Peter Gray's community posts


Problem using portable viewer

Peter Gray, User (Posts: 51)
Jan 31, 2015 6:46:25 am EST
Support level: Starter
I copied the portable viewer to a USB drive, ran the viewer, added a secondary address book stored on the same drive, and added a computer in the secondary address book, all without problem.  I could connect to the remote computer OK.

When I tried to use the viewer on this USD drive at a different computer (where the drive had a different drive letter), the computer in the secondary address book did not appear.  When I tried to open the address book manager, I got the following error message:-

-----------------------begin---------------------------
Error report - Remote Utilities Viewer
---
Class: EFCreateError
Text: Cannot create file "I:\RemoteUtilities\version 6.0.0.4\viewer6.0en.portable\trial address book.xml". The system cannot find the path specified
Version: 60004 (0)
Id: {A0DA5A48-6346-4788-B87E-5705B72F76FE}
Date: 30-01-2015 20-32-30
---
Stack list
(000BF269){rutview.exe } [004C0269] Unknown function at TMethodImplementationIntercept + $55F25
(000BF188){rutview.exe } [004C0188] Unknown function at TMethodImplementationIntercept + $55E44
(003841E5){rutview.exe } [007851E5] Unknown function at TMethodImplementationIntercept + $31AEA1
(0060C994){rutview.exe } [00A0D994] Unknown function at TMethodImplementationIntercept + $5A3650
(0060C735){rutview.exe } [00A0D735] Unknown function at TMethodImplementationIntercept + $5A33F1
(00985C75){rutview.exe } [00D86C75] Unknown function at TMethodImplementationIntercept + $91C931
(000D2557){rutview.exe } [004D3557] Unknown function at TMethodImplementationIntercept + $69213
(0077B793){rutview.exe } [00B7C793] Unknown function at TMethodImplementationIntercept + $71244F
(00781E43){rutview.exe } [00B82E43] Unknown function at TMethodImplementationIntercept + $718AFF
(0078593A){rutview.exe } [00B8693A] Unknown function at TMethodImplementationIntercept + $71C5F6
(007A8AD0){rutview.exe } [00BA9AD0] Unknown function at TMethodImplementationIntercept + $73F78C
(007B1A12){rutview.exe } [00BB2A12] Unknown function at TMethodImplementationIntercept + $7486CE
(007A73A2){rutview.exe } [00BA83A2] Unknown function at TMethodImplementationIntercept + $73E05E
(007AF4B9){rutview.exe } [00BB04B9] Unknown function at TMethodImplementationIntercept + $746175
(00157115){rutview.exe } [00558115] Unknown function at TMethodImplementationIntercept + $EDDD1
(0015BBE2){rutview.exe } [0055CBE2] Unknown function at TMethodImplementationIntercept + $F289E
(007A7F37){rutview.exe } [00BA8F37] Unknown function at TMethodImplementationIntercept + $73EBF3
(007B35E6){rutview.exe } [00BB45E6] Unknown function at TMethodImplementationIntercept + $74A2A2
(0015B21C){rutview.exe } [0055C21C] Unknown function at TMethodImplementationIntercept + $F1ED8
(000D324C){rutview.exe } [004D424C] Unknown function at TMethodImplementationIntercept + $69F08
--------------------------end-----------------------------

A similar error occurred on trying to shut down the viewer, and I had to force shut down from task manager.