asdffdsa's community posts


portable viewer saving .rdp files in C:\Users\user01\AppData\Roaming\R

asdffdsa, User (Posts: 60)
May 13, 2021 2:45:21 pm EDT
Support level: Starter
thanks,
please see the image

note: in the past, i use the full install of the viewer. yesterday, i uninstalled that and switched to the portable version

 - 13 May 2021 02:44:59
Edited:asdffdsa - May 13, 2021 2:47:11 pm EDT

portable viewer saving .rdp files in C:\Users\user01\AppData\Roaming\R

asdffdsa, User (Posts: 60)
May 13, 2021 12:43:38 pm EDT
Support level: Starter
hello and thanks,

i am using the portable version of viewer 7.0.2.0.
the .rdp file was saved in
C:\Users\user01\AppData\Roaming\Remote Utilities Files\rdp_connections
instead of the subfolder
rdp_connections

when i try to update a host, the viewer wants to be updated

asdffdsa, User (Posts: 60)
May 11, 2021 8:51:26 pm EDT
Support level: Starter
thanks,
for the SECOND time now, i am not able to update a host.

not sure what is going on here, each time i try to simple update a host.
i get a pop-up stating that the viewer needs to be updated.
i click yes, nothing happens
when i try again and again to update the host. i get getting the same pop-up
 - 11 May 2021 08:48:26

the viewer shows two entries and two verions of host?

asdffdsa, User (Posts: 60)
May 11, 2021 5:34:23 pm EDT
Support level: Starter
thanks,
the host is "Offline/Unknown"

the viewer shows two entries and two verions of host?

asdffdsa, User (Posts: 60)
May 07, 2021 5:07:01 pm EDT
Support level: Starter
after the update, no longer able to connect.

i removed both hosts from the viewer, tried to add the host again and that failed.

so i have lost control.

the viewer shows two entries and two verions of host?

asdffdsa, User (Posts: 60)
May 07, 2021 12:57:05 pm EDT
Support level: Starter
thanks,

1. the host has no way to tell the viewer that the update has completed sucessfully or has failed, is that correct?
2. if a user is working on the host computer, will the user notice the update process or is the update hidden from the user?
Edited:asdffdsa - May 07, 2021 12:57:47 pm EDT

the viewer shows two entries and two verions of host?

asdffdsa, User (Posts: 60)
May 07, 2021 10:04:14 am EDT
Support level: Starter
hello, i am a paid customer, using windows.

viewer= 7.0.1.0

for one internet-id host, viewer shows two entries, each with a diffferent version.
 - 07 May 2021 10:04:07

can i have remote user run the agent, once i am in, install the host

asdffdsa, User (Posts: 60)
Mar 19, 2021 6:30:20 pm EDT
Support level: Starter
i will try that and await the bug fix.

and thanks for the prompt response
Edited:asdffdsa - Mar 19, 2021 6:30:46 pm EDT

can i have remote user run the agent, once i am in, install the host

asdffdsa, User (Posts: 60)
Mar 19, 2021 2:43:08 pm EDT
Support level: Starter
for example,
i have a computer, running agent.
when i try to connect to it, i get a black screen.
if i use rdp over agent, the rdp works.
only after that, does my viewer go from black to showing the actual screen.

can i have remote user run the agent, once i am in, install the host

asdffdsa, User (Posts: 60)
Mar 19, 2021 2:23:57 pm EDT
Support level: Starter
thanks, i found that feature and not working...

maybe it is just me but since upgrading to 7.x, i find RU much more problematic.