Conrad Sallian's community posts

Larry,

Have you updated both Viewer and Host to the recent version (6.3.0.2)?

Hello Larry,

That's correct. Let me ask our 2nd tier support and developers about this and I'll get back to you soon.

Hello Larry,

Do both connections use the same port?

Hello Michael,

This is already on our roadmap. We'll try to fit this into one of our upcoming updates.

Indeed  :) I will add this to our bug-tracking list. Hopefully we'll fix it very soon because we are going to release an update these days anyway. The update fixes the Ctrl+Alt+Del issue that was reported here on the forum recently.

Hello Michael,

I couldn't reproduce it. Need one clarification though:

4. Right-click and un-check "Ping"

You mean right clicking on the connection -> Auto-ping -> Disable? Or anything else?

Hello Michael,

Thank you for your questions.

Autosaving usernames and passwords doesn't work for Windows Security yet. Only for Remote Utilities Security. More about authorization.

So the connection properties fields that you mentioned work only if RU Security is chosen on the Host side.

Hello Picon,

I will respond via tickets to avoid duplicating answers.

Thanks.

Hello John,

On a MOBILE client - sounds like you are saying this is not possible.

I will clarify this with our developers just in case, but I have never actually seen nor remember any such option.

Hi John,

There is no documentation for mobile clients yet, mostly because they are quite simple in their use and not very feature-loaded. But we'll add a mobile section to our documentation pretty soon.