Conrad Sallian's community posts


[Implemented in v5.1] A tiny enhancement

Conrad, Support (Posts: 3076)
Apr 17, 2011 5:33:25 pm EDT
Hello Genie,

Thanks. We'll fix this in the upcoming version 5.1.

[Existing feature] One left click to...

Conrad, Support (Posts: 3076)
Apr 15, 2011 4:23:56 pm EDT
Hi, Genie,

Ok, we'll put it on our implementation list for the next version.  :)

Take a screenshot manually

Conrad, Support (Posts: 3076)
Apr 14, 2011 3:53:02 pm EDT
Bonjour, Genie

Here's the way you can take a screenshot of a remote desktop:

1. In the Full Control or View window click on the program icon in the top left corner of the window, where the title is.

2. In the menu, select 'Send key' -> 'Print screen'.

3. Grab the screenshot from the remote PC by clicking on the 'Get remote clipboard' button on the pop-up toolbar.

Now the screenshot is in your local PC's memory and you can save it just as you normally do on Windows (e.g. paste it into Paint and save as jpeg file).

We'll see if we can do something more quick and convenient about taking remote screenshots in the future releases.

Build the portable version of RUT - Viewer [implemented, v 5.0]

Conrad, Support (Posts: 3076)
Apr 14, 2011 1:01:50 am EDT
Update:

Topic has been moved to the Feature Requests forum.

Link to portable version updated. Now the portable version can be downloaded here http://www.remote-utilities.com/download/download_portable.php

RUT - Viewer: Licence keys and connection settings encrypted and protected with a password

Conrad, Support (Posts: 3076)
Apr 13, 2011 10:49:17 pm EDT
Hi Genie,

I would like to have the option to encrypt and protect with a password the licence keys and connection settings stored by RUT - Viewer.

I think this is something better done by the applications specifically made for the purpose of encrypting discs (and removable discs for that matter). Here is a good article on the subject.

In other words, it's much better and safer to encrypt the entire USB-Drive than building encryption capabilities into RUT-Viewer.

A USB stick is easily lost or stolen...

Absolutely. I always encrypt (and backup) all my drives including removable ones. Better safe than sorry. :)

A word of warning to you and everyone using the portable RUT-Viewer version:
RUT-Viewer allows to save passwords and copy licenses out of the License Storage. We bear no responsibility for any damage suffered by a user through the use of a non-encrypted drive. We strongly recommend encrypting your removable drives and even your laptop drives as this is a common practice nowadays.

Thank you for highlighting this issue. It will be useful for others to know. We'll also add information about the necessity of having your drives encrypted on the RUT-Viewer Portable download page.

Build the portable version of RUT - Viewer [implemented, v 5.0]

Conrad, Support (Posts: 3076)
Apr 12, 2011 5:10:45 pm EDT
We're glad you like it  :)

[Existing feature] Start RUT - Server as a service

Conrad, Support (Posts: 3076)
Apr 12, 2011 5:07:37 pm EDT
Hello Genie,

RUT-Server runs as a service. If you run services.msc (Services Console) you can see 'Usoris R-Server' in the list of services, which is run automatically.

While you can hide the program icon and disable connection notification, we do not provide an option to conceal the program's process in the Task Manager list of processes, if that what you meant. Because this will make the program kind of shady and antivirus software may treat RUT as suspicious.

Build the portable version of RUT - Viewer [implemented, v 5.0]

Conrad, Support (Posts: 3076)
Apr 11, 2011 6:29:12 pm EDT

Genie au Travail wrote:
OK!  

Hi Genie,

We've updated the download page and added RUT-Viewer Portable.

Build the portable version of RUT - Viewer [implemented, v 5.0]

Conrad, Support (Posts: 3076)
Apr 11, 2011 4:51:47 pm EDT
Hello Genie,

Seems like we need to make a downloadable "RUT-Viewer Portable" and put it on the site. It would make the life easier for our users so that they don't have to create the portable version manually.

I'll notify you in this thread as soon as we make such a version.

Build the portable version of RUT - Viewer [implemented, v 5.0]

Conrad, Support (Posts: 3076)
Apr 10, 2011 10:33:57 pm EDT
Genie,

Those are just the images for the Network Map feature. You can copy them too if you want.