Conrad Sallian's community posts


Unknown error when saving MSI

Conrad, Support (Posts: 3080)
Apr 07, 2018 4:26:42 am EDT
Hello,

Thank you for your message.

In this happening on the same computer or on different computers? Could you please try running the process on another computer (or virtual machine) and also try saving to a different directory.

Please, let us know if the issue persists. Thanks.

Roadmap?

Conrad, Support (Posts: 3080)
Apr 06, 2018 11:21:27 am EDT
Hi Thomas,

The next version (6.9) is almost ready for public beta. We had to delay it a bit because of the recently found issues with the server software - I mean that online/offline issue in the neighboring thread. Those should be fixed on the server within a couple of days although the program itself will also require a fix - but we'll include that fix in the version 6.9 since we are releasing it soon anyway.

Thank you for your patience.

(public ID server) Connections Constantly Dropping

Conrad, Support (Posts: 3080)
Apr 05, 2018 4:36:26 pm EDT
Hello Chuck,

If this is the case and we manage to reproduce it we will of course provide a patch for the self-hosted server too.

Thanks.

Window 10 Blank Screen

Conrad, Support (Posts: 3080)
Apr 05, 2018 4:31:38 pm EDT
Hello Yhon,

Thank you for your post.

This troubleshooting article can help https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

Automatically Skip Printing Dialogues for Remote Printing

Conrad, Support (Posts: 3080)
Apr 05, 2018 3:06:40 am EDT
Hello Mathias,

Unfortunately, no ETA can be given at this time.

Automatically Skip Printing Dialogues for Remote Printing

Conrad, Support (Posts: 3080)
Apr 04, 2018 12:37:15 pm EDT
Hello Mathias,

We added your suggestion to our wish list. Thank you.

Automatically Skip Printing Dialogues for Remote Printing

Conrad, Support (Posts: 3080)
Apr 04, 2018 10:57:16 am EDT
Hello Mathias,

Thank you for your post.

I understand what you are looking for. Unfortunately, it isn't possible to skip the window in the current version. However, I will forward your suggestion to our team and we will see if it's possible to implement such an option.

(public ID server) Connections Constantly Dropping

Conrad, Support (Posts: 3080)
Apr 04, 2018 9:50:40 am EDT
Hello everyone,

Update on this issue - today we implemented a few smaller changes to the server software that should speed up connection a bit. As for the main issue with connection going offline/online - our specialists are still working on this and hopefully today or tomorrow we'll implement a patch that eliminates this problem.

P.S. Most likely updating Remote Utilities won't be necessary at all. This issue is about the intermediary server.

I will keep you updated on the progress. Thank you for your patience.

(public ID server) Connections Constantly Dropping

Conrad, Support (Posts: 3080)
Apr 03, 2018 11:38:23 am EDT
Hello Samuel,

You can send them to support@remoteutilities.com.

Thanks.

Remove password protection settings

Conrad, Support (Posts: 3080)
Apr 02, 2018 6:43:41 pm EDT
Hello,

Thank you for your post.

You can remove the password by removing this registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Usoris\Remote Utilities Host