Conrad Sallian's community posts


Keylogger

Hello Nick,

Keylogging is a shady feature :) I am not sure antivirus software vendors will be happy if we add that to Remote Utilities.

FR: Linux, Mac - Host

I am sorry to interrupt, but we have our forum rules. Specifically,

- We won't tolerate any posts that are saying that our company "doesn't have any talent" or suchlike. If you don't like our company or product , you are free not to use it.

- We do not tolerate posting competitor solutions  here, much less discussing "the alternatives" right here on the forum. You are free to discuss it elsewhere.

Thank you.

FR: Linux, Mac - Host

Hi Gabor,

Sorry for the delay. And by the way, we are not going to change our licensing model any time soon (if ever). This one-time payment + 1 year grace period + discounted upgrades system works well for us and the majority of our customers from what we know. We don't see any reason why we should change it to subscription model other than to squeeze more money from our customers, but this we definitely won't do.

Slow performance, dropping connections

Hello Nijel,

Thank you very much for your post! It will definitely help other users with similar issues.

Android App Address Book

Hi Nick,

Our mobile client has its own versioning and so far this app is free. We haven't decided yet what licensing model we are going to use for it when we add more significant features to the client (namely, the full-fledged address book). There are different options that we are considering.

Android App Address Book

Hello Nick,

Thank you for your post.

We are going to implement a full-fledged address in the mobile client in one of the upcoming updates.

Windows 10 update KB4103721 black screen (ver 1803)

Meanwhile, this is what other users say about this Windows update:

Windows 10 Cumulative Update KB4103721 Version 1803

Specifically some users mention that this update prevents the computer from booting (we were reported that too by a different user of ours).  

Hopefully, Microsoft will patch this with another update soon.

FR: Linux, Mac - Host

Thank you, Nick. There is a good chance that we will introduce Linux client together with client for Mac.

Windows 10 update KB4103721 black screen (ver 1803)

Hello mrabbit,

Thank you for your post. Our team is already investigating the issue and we will see what might be causing this a how we can fix it.

Upgrade license from Starter to Mini

Hello Nick,

Yes, absolutely. You can use the Upgrade Form to evaluate the upgrade cost and proceed to checkout.