Conrad Sallian's community posts

When saying "wireless" what specifically do  you mean? Is it a wireless connection to a router set up in your company (connected to a DSL line) or is it an independent wireless provider available at Host location?

Hello Blarg,

all of a sudden I have this problem

Please, try to recall whether you changed any settings in the Viewer and/or Host. Or maybe there was a new Windows update on the remote PC, new software installed, a change in network access policy in your company, an antivirus update that caused placing remote Host into a restricted group etc.

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1. notepad (C: \ Windows \ notepad.exe does not appear any window on any computer).
2. regedit (C: \ Windows \ regedit.exe does not appear any window on any computer).

Yes, this is exactly how it is supposed to work. You shouldn't see the window neither on the remote PC, nor on the local PC.

If it doesn't work for other programs, it only means that these program does not support the hidden mode.

window appears on the remote computer instead of on the local

It doesn't work that way  :)  The program executes on the remote PC. It is not supposed to appear on the local PC at all.

We installed both Host and Viewer on a clean Windows 8 machine, and run CureIt! check. There was a "No threat" report.

Can you please update your CureIT virus definitions database (or download CureIT from Dr. Web site) and try to check again.  

Anyway, as Dr.Web told us in response to our false positive report, this specific alert is not a virus or malware. It's "potentially dangerous software" (because it grants remote access). So getting this kind of alert from your antivirus software doesn't mean that your computer is infected.

Dr.Web recommended adding the program (be it Remote Utilities or other remote desktop software) to the exceptions list.

ajatol wrote:
I installed a clean OS (windows 7 32 bit on both computers). I installed the host and viewer. Unfortunately still  execute program as hidden does not work, no matter what program  wants to run. Now I have no idea what is wrong. Has anyone had this problem?.

Give us the specific program names that you have tried. All of them.

droid wrote:
What I need is to lock the screen while I'm not in front of my computer and viewer is not running.

Maybe some kind of scripts that I can execute remotely on Agent PC to unlock screen or maybe some third-party screen locker that can be used without admin rights.

I can't use Host because I don't have admin rights.

Your help is greatly appreciated.

The screensaver is running on a protected screen. You can't access the screensaver other than with SYSTEM rights. That's why you can't do that with the Agent. Unlike the Host, the Agent runs under a local user account, with limited rights.

In general, if you don't have administrative rights on the remote PC and some action (like  controlling a screensaver from afar) requires them, we can hardly do anything about it. It's not about Remote Utilities, this is how Windows works.

It won't work with Agent. You need to use Host in this case.

ajatol wrote:
In the viewer program on my local computer I click on the icon execute.  In the window that opens, enter the path to the program on a remote computer, for example program files \ CCleaner \ Ccleaner.exe

I tick hidden option and click OK.

Then a window open to me, but on the remote computer while it should open on a local computer.

It does not matter what program I try to open, always is visible on remote PC.

You do everything right. The problem is that not every application supports "Run hidden" mode. For example, you can run Notepad in the hidden mode, and can't run Calculator in the hidden mode.

Hope that helps.

droid wrote:
I use Windows 7 64bit on both ends.

There is no download, it is built in screen saver function with "On resume display logon screen" checked.

We couldn't reproduce this issue. Do you use the Host or the Agent on the remote PC?