Conrad Sallian's community posts

It's most likely this year.

Hello Johnny,

The ability to 'add using code' in Linux/Mac Viewer isn't available yet. We are sorry for that. We'll add that in the final release.

Thanks.

Hello Jon,

Thank you for your message.

The license key is applied on the Viewer side, not Host's. The Viewer is supposed to be 'physically' accessible since it is the administrator's component used to connect in to a remote computer (with Host installed).

Hello Pedro,

This is an issue with MSI installer on your computer. Please, try this fix tool from Microsoft:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Hope that helps.

Hi Pedro,

Thank you for your message.

Please, try the following:

1. Completely remove Viewer as described here.
2. Locate and remove the folder C:\ProgramData\Remote Utilities (the PrograData folder may be hidden).
3. Downloadthe latest version of Viewer and install it.  

Hope that helps.

Hello John,

40-50 seconds is still too much even for a very slow network (and yours is far from that).

I will forward this issue to our developers and ask for their advice.

Hello Pete,

Thank you for your report. We have also sent a FP report to Microsoft. Usually they are pretty fast to respond, we'll see.

Hello Pathompong ,

No, unfortunately, you cannot control the license's expiry date because there is simply no expiry date.

However, you can try the new "license management' feature of RU Server. See this blog post for more information.

Hello Brad,

Have you tried to restart the remote machine?

Hi Gregg,

Yes, most likely it will.