Conrad Sallian's community posts


Bug version 5.6.0.3

Robert Langren wrote:
Bug looking (Windows 8.1), Viewer -> "Properties", "Color and CPU", 15 bits (32676 colors) -> connected Host (Windows 8.1) = error. Please fixed.

hello Robert!

Please, upgrade to version 5.6.0.5 released today and let us know if the issue still persists. Thanks!

ctrl-alt-del

sabada wrote:
If there is no way from the Android viewer, it's not much use.

Hello,

Currently, there is no "Send Ctrl+Alt+Del" command. It will be though in one of the upcoming updates.

Thank you!

Free Edition

david glick wrote:
not sure I understand response. If I sign up now and generate a free license I can use that same license on all my familys system 30+ ( of course not at same time ) Or if I wait to long then your new license plan is limited to only 10 correct?

Correct :) In a day, we are planning to entirely replace our old personal-only license with unlimited remote PCs with a free "business+home" license for 10 remote PCs. But all the previous free license keys will still work.  

ctrl-alt-del

Oops, please discard the previous message. I thought you meant the desktop Viewer :)

ctrl-alt-del

Hello,

Thanks for your question. Just use the Ctrl+Alt+Del toggle icon on the Full Control mode toolbar.

Free Edition

Hello David,

If you only use the program for personal use, and you need more than 10 remote PCs, then please generate the free license now before we discontinued it and replaced with a universal (business + personal) for 10 PCs only. You will still be able to use the current personal license (coded "RUT-F..." ) with the updated product.  
Please, refer the "Registering Free License" tutorial in Support -> Tutorials for instructions.

Bug version 5.6.0.3

Robert,

If only Full Control and View only modes are not working, try to reboot the remote PC (the one where the Host is installed). Try to connect in one of those modes after the reboot.

[resolved] Icon

Hello Rafael,

Sorry for the late reply. Somehow this forum message was overlooked by us.

You can hide the tray icon, yes. But this feature is only available for a commercial license.

UPDATE 2015: Hiding Host tray icon is no longer available.

Bug version 5.6.0.3

Hello Robert,

Thank you for your message. Could you please clarify what the "no worked mode" possibly means so that we can help you resolve the issue?

 

doesnt work

Michael Taylor wrote:
I upgraded to the new version you referenced. it is working now, but I need to use IP address, when I use hostname I still get host not found .. but that's probably more of an android OS shortcoming I would think? not too familiar with android OS. but anyway it does work

good job. now I can control my pc from anywhere. thanks

Mike

Our pace also depends on the development environment we use. Some bugs can only be fixed when they are fixed by the next update of the IDE. Still, we do our best to make the mobile version as workable as possible, although it's only the beginning. :) Hopefully, in the future it will become almost as powerful as the desktop Viewer.