Conrad Sallian's community posts

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Hello Mal,

Thank you for your message.

You need to access connection Properties -> Modes section and disable the Advanced mouse scroll option.

Hope that helps.

Hello Adam,

Thank you for the kind words.

We are going to implement this feature together with a few other features related to the address book and generally how the records are shown.

Currently, our major priority is making the user/permission management system more advanced and immediately after that we will most likely get down to implementing better address book viewing capabilities, including the search function. While we could quickly make at least some search function, this would go against our rules to make everything as well thought-out as possible :) While seemingly simple a good search function is no trivial task nonetheless.

Hi Frank,

Sorry , didn't receive notification about your response. The mobile version is on its way, and will be available beginning next week.

Thanks.

Hello Michael,

You probably should enable the "Capture alpha-blending windows" in the connection properties. Right-click on the connection in your address book, click Properties -> Additional properties and tick the "Capture alpha-blending windows" check box.

Alpha-blending windows are semi-transparent windows and menus.

Hope that helps.

Hi Adam,

Sorry , but this feature is not yet available. But it's very important, so we have it on our high priority list.

Thanks for the info, Michael.

Hi Frank,

The Android app will be updated very soon, there are a few bugs that have been just fixed. Perhaps, one of those is causing this behavior.

The update is going to be released this week or the next.

Hi Frank,

Actually, you need to tap the screen to left-click. The point where the click is applied is where your mouse pointer is, not where you tap.

As for right-click, you should long-tap (tap and hold for a while). But currently, in Android this feature has a bug which we have already fixed and we'll roll out the new update very soon.

Thanks.

Hi Michael,

Could you please send a screenshot of your lock screen to me to the support email? There are a few nuances as this screen works in Windows  and we are trying to find a root cause of this.

Also, please check if SAS is enabled as per this screenshot: